Greenhouse
Service Under Maintenance

About This Site

This page displays the status of Greenhouse's services. For some services, including Greenhouse Recruiting and the Harvest API, status can vary by silo. Check our Support Center to understand which silo your organization runs on.

Uptime over the past 90 days. View historical uptime.
Greenhouse Recruiting ? Operational
90 days ago
99.57 % uptime
Today
Document conversion ? Operational
Resume parsing ? Operational
Silo 1 Operational
90 days ago
99.52 % uptime
Today
Silo 2 Operational
90 days ago
99.52 % uptime
Today
Silo 3 Operational
90 days ago
99.52 % uptime
Today
Silo 4 Operational
90 days ago
99.52 % uptime
Today
Silo 5 Operational
90 days ago
99.52 % uptime
Today
Silo 6 Operational
90 days ago
99.52 % uptime
Today
Silo 7 Operational
90 days ago
99.52 % uptime
Today
Silo 8 Operational
90 days ago
99.52 % uptime
Today
Silo 101 Operational
90 days ago
99.52 % uptime
Today
Greenhouse Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Greenhouse Harvest API ? Operational
90 days ago
99.78 % uptime
Today
Silo 1 Operational
90 days ago
99.78 % uptime
Today
Silo 2 Operational
90 days ago
99.78 % uptime
Today
Silo 3 Operational
90 days ago
99.78 % uptime
Today
Silo 4 Operational
90 days ago
99.78 % uptime
Today
Silo 5 Operational
90 days ago
99.78 % uptime
Today
Silo 6 Operational
90 days ago
99.78 % uptime
Today
Silo 7 Operational
90 days ago
99.78 % uptime
Today
Silo 8 Operational
90 days ago
99.78 % uptime
Today
Silo 101 Operational
90 days ago
99.78 % uptime
Today
Greenhouse Job Boards ? Operational
90 days ago
99.78 % uptime
Today
Greenhouse Onboarding ? Operational
90 days ago
99.78 % uptime
Today
Greenhouse Business Intelligence Connector Operational
90 days ago
99.72 % uptime
Today
Silo 1 Operational
90 days ago
99.72 % uptime
Today
Silo 2 Operational
90 days ago
99.72 % uptime
Today
Silo 3 Operational
90 days ago
99.72 % uptime
Today
Silo 4 Operational
90 days ago
99.72 % uptime
Today
Silo 5 Operational
90 days ago
99.72 % uptime
Today
Silo 6 Operational
90 days ago
99.72 % uptime
Today
Silo 7 Operational
90 days ago
99.72 % uptime
Today
Silo 8 Operational
90 days ago
99.72 % uptime
Today
Silo 101 Operational
90 days ago
99.72 % uptime
Today
Greenhouse Sourcing Automation Operational
90 days ago
99.78 % uptime
Today
Greenhouse Developer Portal ? Operational
90 days ago
100.0 % uptime
Today
Greenhouse Website ? Operational
90 days ago
100.0 % uptime
Today
Interseller for Agencies Operational
90 days ago
100.0 % uptime
Today
Audit Log ? Operational
90 days ago
100.0 % uptime
Today
HRIS Link ? Operational
90 days ago
100.0 % uptime
Today
HRIS Link - ADP Operational
90 days ago
100.0 % uptime
Today
HRIS Link - Workday Operational
90 days ago
100.0 % uptime
Today
HRIS Link - UKG Operational
90 days ago
100.0 % uptime
Today
Third-Party Dependencies Operational
90 days ago
100.0 % uptime
Today
Mailgun — Inbound Operational
Mailgun — Outbound ? Operational
Mailgun — SMTP ? Operational
Mailgun — API ? Operational
Google Drive ? Operational
Google Analytics ? Operational
Google Gmail ? Operational
Zendesk Chat ? Operational
Outlook 365 ? Operational
Google Calendar Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
Third-Party Integrations Operational
LinkedIn Recruiter System Connect Operational
LinkedIn Cross System Awareness Operational
Slack Apps/Integrations Operational
Calendly Operational
Dropbox Sign, Fax, and Forms Finished document delivery ? Operational
Dropbox Sign, Fax, and Forms Send signature requests ? Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Forms ? Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign ? Operational
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign ? Operational
Adobe Acrobat Sign Operational
Core Infrastructure Operational
AWS EC2 (eu-central-1) Operational
AWS EC2 (eu-west-1) Operational
AWS EC2 (us-east-1) ? Operational
AWS EC2 (us-west-2) ? Operational
AWS ELB (eu-central-1) Operational
AWS ELB (eu-west-1) Operational
AWS ELB (us-east-1) ? Operational
AWS ELB (us-west-2) ? Operational
AWS RDS (eu-central-1) Operational
AWS RDS (eu-west-1) Operational
AWS RDS (us-east-1) ? Operational
AWS RDS (us-west-2) ? Operational
AWS Route 53 (us-east-1) ? Operational
AWS Route 53 (us-west-2) ? Operational
AWS S3 (us-east-1) ? Operational
AWS S3 (us-west-2) ? Operational
AWS Route 53 (eu-west-1) Operational
Other Infrastructure Under Maintenance
Fastly CDN — Amsterdam (AMS) ? Operational
Fastly CDN — Ashburn (IAD) ? Operational
Fastly CDN — Auckland (AKL) ? Operational
Fastly CDN — Boston (BOS) ? Operational
Fastly CDN — Brisbane (BNE) ? Operational
Fastly CDN — Dallas (DFW) ? Operational
Fastly CDN — Denver (DEN) ? Operational
Fastly CDN — Dubai (FJR) ? Operational
Fastly CDN — Frankfurt (FRA) ? Operational
Fastly CDN — Hong Kong (HKG) ? Operational
Fastly CDN — London (LCY) ? Under Maintenance
Fastly CDN — London (LHR) ? Operational
Fastly CDN — Melbourne (MEL) ? Operational
Fastly CDN — Miami (MIA) ? Operational
Fastly CDN — Osaka (ITM) ? Operational
Fastly CDN — Paris (CDG) ? Operational
Fastly CDN — Perth (PER) ? Operational
Fastly CDN — San Jose (SJC) ? Operational
Fastly CDN — Seattle (SEA) ? Operational
Fastly CDN — Stockholm (BMA) ? Operational
Fastly CDN — Sydney (SYD) ? Operational
Fastly CDN — Wellington (WLG) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Unable to select some users in User Type offer fields during offer generation process
Resolved - This incident has been resolved.
Nov 20, 00:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 23:40 UTC
Identified - We've identified an issue where some users are unable to be selected during the offer generation process. We are deploying a fix.
Nov 19, 23:24 UTC
Nov 19, 2024
Nov 18, 2024
Delayed Sourcing Quality Data (EU silo)
Resolved - The data refresh process is operating and the sourcing quality data is up-to-date.
Nov 18, 18:29 UTC
Identified - The sourcing quality data being presented in the job dashboard widget is as of November 12. We are working on restoring the data refresh process.
Nov 15, 13:43 UTC
Issue with submitting applications on some job boards
Resolved - Due to an issue with location auto-complete functionality on some job boards, job-seekers were not able to submit applications. Only job posts that required the location field on job board integration options 1-4 were affected by the issue. The incident lasted from about November 17 around 8:30 PM EST to November 18 6:05 AM EST. We've fully resolved issue and notified the job-seekers who reached out to us of the resolution.
Nov 18, 01:30 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Nov 14, 2024

No incidents reported.

Nov 13, 2024
No data showing in the job dashboard "Candidate Source Breakdown" widget (EU)
Resolved - The sourcing quality data as of November 12 are available and being displayed in the job dashboard widget. We are working on resuming the data refresh process. We will separately keep track of and notify customers when the data refreshes resume.
Nov 13, 14:46 UTC
Identified - We have identified the root cause of the missing data and have implemented a temporary remediation. Impacted EU customers should start seeing the widget get populated with data. We are working on a more permanent fix.
Nov 12, 19:09 UTC
Investigating - We are currently investigating the issue.
Nov 12, 17:04 UTC
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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